Privacy Policy

1. Information you provide

When you contact us through an available channel, you may provide your name, email address, telephone number, company, planning interests and the contents of your message. Provide only the information needed for an initial conversation.

Contact form submissions are sent by email to info@ziggysolutions.com for inquiry handling. Confirmation emails are sent to the address you provide from contact@stridewealthgroup.com. The website does not keep a database copy of your inquiry; email systems and delivery providers may retain messages and delivery records.

Do not submit Social Security numbers, account numbers, passwords, payment details, tax documents, health information or other sensitive personal or financial information through the website contact form or ordinary email. Request an appropriate secure channel for sensitive documents.

2. Technical information and cookies

Website infrastructure providers may process technical information associated with a visit, such as an IP address, browser and device information, requested pages, request times, referring pages and diagnostic or security logs. The exact information collected and retention periods depend on the providers and configuration used to operate the site.

Cookies and similar technologies may support website functions and security, including a temporary access-session cookie used while the website is password-protected. Website hosting providers may also use technologies to operate and protect their services.

You can manage cookies through your browser settings, although disabling certain technologies may affect website functions. Browser controls are not a substitute for any consent or opt-out mechanism required by applicable law.

3. Purposes of processing

Information received through an enabled contact channel is used to respond to inquiries, discuss requested services, communicate with you and administer our relationship. Website-related technical information may be used to operate the site, troubleshoot problems, prevent abuse and meet legal or regulatory obligations.

A request for information does not automatically enroll you in unrelated marketing. Form submissions are routed to the inquiry-handling address described above.

4. Disclosure and service providers

Website and inquiry information may be processed by providers supporting hosting, security, email delivery, inquiry handling and technical maintenance. This includes delivery of form submissions to info@ziggysolutions.com.

Information may also be disclosed when required or permitted by law, including to respond to lawful requests, meet regulatory obligations, investigate suspected misuse or protect legal rights. A proposed merger, sale or other business transition may require information handling subject to applicable law and appropriate notice.

Stride CPA Group is a separate firm. A reference or link to that firm does not, by itself, authorize information sharing.

5. Retention and security

The website does not retain a database copy of contact submissions. Email correspondence and provider records may be retained for inquiry handling, legal or regulatory recordkeeping, security or dispute resolution. Contact us with questions about records associated with your inquiry.

No website, email service or transmission method can guarantee absolute security. Avoid submitting sensitive personal or financial information through the public website or ordinary email.

6. Privacy requests and choices

Depending on your location, the information involved and applicable exemptions, you may have rights to request access, correction, deletion or other treatment of your personal information. Certain laws may also provide opt-out, appeal or authorized-agent procedures. The availability of these rights depends on applicable law and the circumstances of your request.

To raise a privacy concern or request, email contact@stridewealthgroup.com or use the office telephone numbers or mailing addresses below. Do not send sensitive identification documents until a secure verification process has been arranged. Verification may be necessary, and legal or regulatory recordkeeping obligations may limit fulfillment of a request.

7. Independent websites and client portals

Links to account providers, calculators, government resources and other third-party websites take you to independent services. Their collection and use of information are governed by their own policies. Review those policies before providing information. Stride Wealth does not control those websites or their security practices.

The website is not a custody, trading or account-access platform. Use your provider’s verified secure portal for account access rather than submitting login information to Stride Wealth’s public website.

8. Children and visitors outside the United States

The website is intended for adults seeking general financial information, not directed to children under 13. If you believe a child has provided personal information, contact us so the matter can be reviewed and appropriate action taken.

The website concerns a U.S.-based firm. Access from another country does not establish that services are offered there. Information handling may involve systems in the United States or other locations used by service providers; applicable legal protections may differ by location.

9. Changes to this policy

This policy may be revised to reflect changes in website practices or applicable requirements. The effective date is displayed on this page. Where required by law, material changes will be communicated through an appropriate notice or consent process. A revised policy does not retroactively authorize otherwise unlawful use of information.

10. Contacting Stride Wealth

For website privacy questions, email contact@stridewealthgroup.com, call or write to one of the offices listed below. Please do not include sensitive identification or account information in your initial request.